Cookie Policy

This Policy was last updated on October 9, 2018.

At ANC Car SA, through our subsidiaries that operate under the Enterprise Rent-A-Car, National Car Rental and Alamo Rent a Car brands, "Grupo ANC", "we", "our" or "us"), we respect your privacy. We have implemented this privacy policy and cookie policy to explain our data collection and use practices. You can get more information in the following sections.

Why do we use cookies? 

We use cookies to provide you with the service you have requested. We use these cookies to enable you to move around our sites and apps and to use their features — for example, to provide secure login, remember your reservation, and save volume control preferences. 

Although we do not use cookies for advertising purposes, you may still see generic ads when browsing the web. 

How can you manage cookies? 

Session cookies are used for your current browser session and will expire after you close your browser. Persistent cookies are used to enhance your experience between website visits and will remain on your computer until you delete them or until they reach their set expiration date. You always have the ability to manually delete cookies.

If you are using our mobile apps, you can change your preferences in the analytics settings in the app. 

You may also set your browser to block all cookies or to indicate when a cookie is being set, although our services may not function properly if your cookies are disabled. To find out how to control or disable cookies within most browsers, consult the "Help" section of your browser or device or visit www.allaboutcookies.org.   

We use Flash cookies to provide some content such as video clips or animation. Flash cookies are managed through the Flash Player Settings Manager, which is a different interface than the one provided by your web browser. This Settings Manager lets you manage settings for global privacy, storage, security, and automatic notifications. Beginning with Flash Player 10.3, the Flash Player Settings Manager can be accessed locally on your computer: in the Control Panel on Windows and in System Preferences on Mac. Users of other operating systems and earlier versions of the Flash Player should manage their global privacy settings using the Flash Player Settings Manager provided online from Adobe.

Contact Us

If you have any questions about these Terms of Use, please contact us at customerservice@alamo.gt